Shipping & Delivery
Shipping & Delivery
We do our best to deliver your order as quickly and accurately as possible. This document outlines our shipping and delivery policy.
Order Processing Time
Orders are processed within 1–3 working days.
Once your order has been dispatched, you will receive an email with tracking details.
Delivery Times
The average delivery time is 3–7 working days, depending on the destination.
Please note that delivery may be delayed during peak periods or due to customs procedures.
Shipping Method & Origin
All orders are shipped directly from our supplier in China.
Customs duties or import taxes may apply, depending on the country of delivery.
Shipping Costs
Shipping costs are shown at checkout and depend on the weight, destination, and shipping method selected.
Shipping Responsibility
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If the tracking information indicates that the parcel has been delivered, responsibility passes to the customer.
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Please double-check your address; address errors must be reported within 24 hours of placing the order.
For any shipping questions, please contact info@auroramontreal.com.